Monthly Support Packages

We provide a range of support packages to help keep your website safe, secure and running smoothly. We can also provide ad-hoc support for one-off issues. Please get in touch to find out more.

Basic

£150.00 / month

  • Full Site Audit
  • Daily Back Ups
  • Support via phone / email
  • Reduced rate for bug fixes & updates
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Standard

£300.00 / month

  • Full Site Audit
  • Daily Back Ups
  • Server Monitoring
  • Monthly Audit & Updates
  • Support via phone / email
  • 4 hours of support time every month
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Premium

£500.00 / month

  • Full Site Audit
  • Daily Back Ups
  • Server Monitoring
  • Monthly Audit & Updates
  • High priority support via phone / email
  • 8 hours of support time every month
  • 50% Discount for additional sites

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Support Services

Full Site Audit

We'll perform a full audit of your site and provide you with a detailed report of any issues we find.

Monthly Back Ups

We'll fully back up your database, uploads and website to the cloud every day so it can be restored in the event of any problems.

Server Monitoring

We'll keep an eye on your server uptime and response times - if we notice any problems, we'll investigate immediately.

Ongoing Audits & Updates

Every month we'll check for any potential problems, and will update your core WordPress and plugins to the latest versions.

Email / Phone Support

Need some advice? We're here to help. Just drop us and email or give us a call and we'll help resolve any issues you may be having.

Support Hours

Need some new features or some bugs fixing? Use your monthly support hours to keep your website moving forwards.

Still not sure?

Want to know more? Please feel free to contact us to find out more about the various support options we can offer you.

Red Robot Digital Ltd
28 Brock Street
Bath
BA1 2LN

t: 0845 004 0045
e: hello@red-robot.co.uk

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